Return Policy

All tickets purchased directly from our website WITH Ticket Guardian can be refunded or rescheduled as long as it is done and confirmed BEFORE the start of your tour.

All tickets purchased directly from our website WITHOUT Ticket Guardian may be refunded in the form of account credit (an EzTix E-Certificate) so long as it is done and confirmed BEFORE the start of your tour.

No partial credits or rescheduling is allowed for partial attendance, no shows, or late arrivals. It is your responsibility to show up at the right location, in a timely manner. All tours and events start promptly on time. (Full refunds may not apply to tickets bought via a third party site.)